Accessibility Statement
The Lake of the Woods District Hospital Foundation is committed to making this website usable by everyone in our district, including people who use a screen reader, navigate by keyboard, need large text, or are on a slow connection.
Last reviewed .
Tell us about a barrier
If any part of this site stops you doing what you came to do, tell us and we will fix it. Email lwdhf@lwdh.on.ca or write to us at 21 Sylvan Street West, Kenora, ON P9N 3W7.
We acknowledge feedback within five business days and tell you what we intend to do about it.
The standard we work to
This site is built to meet WCAG 2.1 Level AA, which is the standard the Accessibility for Ontarians with Disabilities Act (AODA) applies to public websites through the Integrated Accessibility Standards Regulation. We test against that standard as part of every change we publish.
We consider the site to be substantially conformant with WCAG 2.1 AA. Where something falls short, it is listed under “Known limitations” below rather than left unsaid.
What that means in practice
- It works without a mouse. Every link, button, form field and disclosure can be reached and operated from the keyboard, in a logical order, and the focus outline is always visible. A “Skip to content” link is the first thing in the tab order.
- It works without JavaScript. Every page is complete and readable with scripts disabled or blocked. Scripts only refresh values that are already printed in the page.
- Text can be resized. Body text is set in relative units from a 17px base and stays readable at 200% zoom, with no loss of content and no horizontal scrolling down to a 320px viewport.
- Contrast is measured, not assumed. Every text and background pair on every page meets or exceeds the 4.5:1 ratio (3:1 for large text), in both the light and the dark colour scheme.
- Colour is never the only signal. Errors, statuses and prize types all carry text or a shape as well as a colour.
- Images carry alternative text that describes what is in the picture. Decorative shapes are hidden from assistive technology.
- Structure is real. Headings are in order, tables have proper header cells and captions, form fields have labels, and errors are announced through
aria-describedbyand a live region. - Motion is optional. Everything that moves is inside a
prefers-reduced-motionguard, so if your device asks for reduced motion, nothing animates. Nothing on the site depends on movement to be understood. - Tap targets are at least 44 × 44 pixels, which matters on a phone and to anyone with a tremor.
- Low-bandwidth mode. The switch in the footer of every page drops photographs and animation, for satellite, cellular and older connections across the district.
- No text in images. The prize calendar, the draw schedule and the Rules of Play are real text in real tables — never a picture of a table.
Known limitations
- The ticket checkout is not ours. Buying a ticket finishes on the platform operated by Raffle Nexus Canada Inc. That site is outside our control and we cannot guarantee its accessibility. If you meet a barrier there, tell us — we will raise it with the vendor and, in the meantime, complete the purchase with you at the office.
- Some photographs are stock photography of medical equipment and clinical settings, not of Lake of the Woods District Hospital. They are illustrations. Every one has alternative text, and nothing in the site’s meaning depends on seeing them.
- The Rules of Play have no separate PDF. That is deliberate: the authoritative version is the HTML page, which is fully accessible, and the print button produces a PDF from that same page rather than from a separate file that could drift out of step.
Accessible formats and communication supports
On request, and at no extra cost, the Foundation will provide any information on this site — including the Rules of Play, the draw schedule and our donation forms — in an accessible format, or with a communication support, in a way that takes your needs into account. That includes large print, plain text, reading the information aloud to you at the office, or completing a ticket purchase or a donation with you in person there.
Ask by email at lwdhf@lwdh.on.ca. We will agree a timeframe with you when you ask, and we do not charge more than we would charge anyone else.
Assistance dogs and support persons
Service animals and support persons are welcome at the Foundation office at 21 Sylvan Street West, Kenora, ON P9N 3W7. There is no admission charge for a support person.
If we do not get it right
Write to lwdhf@lwdh.on.ca or use the contact form. Tell us the page, what you were trying to do and what got in the way. If our response does not resolve it, you can escalate to the Foundation’s Executive Director at the same address, marked for their attention.
This statement is reviewed at least once a year, and whenever the site changes substantially.